FAQ

I never received an email to activate my account. What do I do?

Email us at pix@foodepix.com, or use the contact us form, and we’ll resend your activation email. You can also check your spam folder to make sure it’s not in there.

My account is locked. How do I unlock it?

You can email us at pix@foodepix.com, or you can use the contact us form to get in touch with us and we can unlock your account.

How long does it take for my picture to appear on foodepix.com?

We try and review pictures every day, so normally it would take under 24 hours.

Is there a limit to how many pictures I can submit in a day?

There is no limit for now, but it would be a good idea to keep the number down to 2-3 submissions a day if possible.

Can anyone submit pictures?

Yes, anyone can submit pictures, as long as you provide a link back to your post. Also if this is not your picture or post, please make sure you have permission to publish the picture.

What is My Gallery?

My Gallery will show you all the pictures you ever submitted that were approved and are pending.

If I entered a description wrong, will foodepix change it for me?

Certainly, just let us know which recipe to change and what the new description should be and we’ll gladly change it.

How do I upload a picture?

To upload pictures you must first be a subscriber, so if you are not already registered, please register to foodepix. Once you register you will receive an email with your username and password. Use that to log in, then click on Submit link in the menu.

Why was my picture declined?

At FoodEpix, we try and get the best quality pictures. When your picture is declined an email will be sent to you to let you know the reasons why. Please feel free to contact us if you require further help with your pictures.

Do my pictures need to be 250px x 250px?

In short, NO, but we recommend that you crop your pictures using free software like GIMP or any other software that you might be comfortable with. There is also a filesize limit of 500kB per image.